So you've accepted your first Shepper job. How exciting! But now you're wondering 'How can I best prepare for this job?' Well, fear not! We've put together a few little hints and tips to make sure that you're as ready as you'll ever be to start working with Shepper. Now, read on!
1. Get familiar with the Shepper App
One of the biggest problems we face is Shepherds arriving at a job and not knowing how to use the Shepper app. We're currently revamping our onboarding process to include a test about using the app but, for all of you Shepherds who are already signed up, you can find information about our Shepper app right here in our Support Centre.
2. Read through the Job Info!
We do our best to make sure that all Shepherds have all of the information they need to complete a task in advance. Once you've accepted a job, one of our team will email you full job details, including the address, Job ID, access details (where applicable) and often an Inspection Guide, which will break down exactly what photos you'll need to take and what comments you'll need to make. Please read this information thoroughly before starting a job! If you don't, you might get something wrong and have to complete the job again or, worse, not get paid!
3. Check out our Support Centre
We've tried to make our Support Centre as comprehensive as possible so, whatever your question, you should be able to find the answer here!
4. Feel free to get in touch!
If you are still unsure of anything or have any questions regarding your job, please get in touch with us! We're a friendly bunch, honestly, and our team will be happy to answer any questions you might have or to talk you through anything you don't understand. You can either call us on 0345 319 4535 or email firstname.lastname@example.org.